Global Service Hotline US Toll-Free: +1 833 370 5577
INTERNATIONAL PATIENTS

Travel & Visa Support
For International Patients

From treatment planning and travel preparation to recovery support and returning home, we help patients navigate medical travel with greater confidence.

Visa Guidance
Treatment Planning
Airport Pickup
Translation Support
Recovery Planning
Travel Coordination
Submit Medical Records

YOUR MEDICAL JOURNEY, SUPPORTED AT EVERY STEP

Plan Before You Travel

We review your records, confirm treatment plans

Visa & Documentation

Guidance for visas and medical docs

Travel & Logistics

Flights, accommodation, local transport

Arrival & Local Support

Airport pickup, daily translation aid

During Treatment

Appointment & interpreter support

Recovery & Follow-up

Recovery guides post-treatment

1

Plan Before You Travel

Good preparation leads to a smoother experience. We recommend confirming treatment plans and expected timelines before making travel arrangements.

  • ✓ Medical record review
  • ✓ Treatment plan confirmation
  • ✓ Expected timeline & recovery
  • ✓ Budget planning
  • ✓ Travel readiness guidance

What patients usually want to know first:

  • • How long should I stay?
  • • How much should I budget?
  • • Can travel after treatment?
  • • What happens after I return home?
2

Visa & Documentation Support

Entry Pathways

Many travelers may qualify for visa-free entry or simplified entry pathways depending on nationality and travel purpose.
Requirements change frequently and should always be confirmed before travel.

Documentation Support

For patients requiring visas, support options depend on nationality, treatment plans, and travel timelines.
Depending on circumstances, we may help prepare treatment-related documentation, invitation letters when appropriate, or suggest alternative visas when suitable.

Before Applying for a Visa

  • • Treatment plan confirmed
  • • Expected travel duration
  • • Required documentation prepared
  • • Recovery timeline understood
  • 3

    Travel Planning & Logistics

    Flight Planning

    We provide recommended travel timing based on your treatment schedule and recovery needs.

    Accommodation Planning

    Choose self-booking or let us assist with hotel and residential recommendations.

    Transportation Support

    Treatment and surgical patients receive personalized coordination between accommodation and treatment locations.

    4

    Arrival & Local Support

    Airport Arrival Guidance

    We coordinate airport pickup and help with transport to your hotel or treatment location.

    Language Support

    English-speaking support is provided throughout planning, treatment, and follow-up.

    Digital Readiness in China

    We help you prepare essential tools before arrival for a smoother stay.

    Internet Access
    Temporary mobile connectivity guidance
    Translation Tools
    Setup guide before arrival
    Local Payments
    Preparation support for local payment tools

    Appointment Coordination

    We help coordinate appointments, procedures, and scheduling around your travel timeline.

    Interpretation Support

    English accompaniment and interpretation are provided during appointments and hospitalization.

    Companion Support

    For treatment and surgical patients, we provide in-person support during treatment days and hospital recovery periods.

    Recovery Expectations

    Expected hospitalization and recovery periods are discussed before you travel so you can plan with confidence.

    6

    Recovery & Returning Home

    Travel After Treatment

    Recovery timelines are discussed before arrival so you do not undergo unexpected stay duration and travel timing.

    Recovery Timeline

    Wellness / Dental

    Same day to several days

    Screening

    1 – 3 days

    Many Procedures

    Often completed within 1 – 2 weeks

    Complex Surgery

    Selected major surgeries commonly require 2 – 4 weeks recovery depending on procedure

    After Returning Home

    We continue supporting you after you return home so your recovery and follow-up stay on track:

    • • Translated medical reports
    • • Discharge summaries & guidance
    • • Follow-up coordination
    • • Future treatment planning (if needed)

    *Timelines vary based on individual conditions, treatment type, and recovery progress.

    Common Concerns for Medical Travelers

    • ✓ Travel timing & duration
    • ✓ Visa & documentation
    • ✓ Accommodation & transportation
    • ✓ Language & communication
    • ✓ Family & companion support
    • ✓ Recovery & returning home
    • ✓ Budget & planning support

    Why Patients Choose New Frontier Medical

    • Internationally Experienced Team
      Care coordinated by clinicians experienced in international patient care.
    • End-to-End Coordination
      We handle the details so you can focus on treatment and recovery.
    • Transparent Planning & Budgeting
      Budgets are communicated upfront with no major surprises.
    • Premium Medical Network
      Access to Shanghai's leading hospitals, specialists, and private facilities.
    • Personalized Support
      Every plan is tailored to your health needs, travel plans, and preferences.
    • Ongoing Care Beyond Your Visit
      Ongoing support while you recover and future care planning.

    Patients from Around the World

    • US United States
    • GB United Kingdom
    • AU Australia
    • ...and many other countries

    Frequently Asked Questions

    Ready to Plan Your Medical Journey?

    Start with medical record review and personalized treatment planning before making travel decisions.

    Fast Response Confidential & Secure International Patient Support

    Email Our Medical Team

    We typically respond within 24 hours

    medical.inquiry@shanghaihealth.center
    Open Email Client